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How to return my vehicle at the end of the rental period?
Returning your vehicle with BeeToGreen depends on the type of vehicle you rented. Here’s the detailed procedure for each category:
🚴♂️ For electric bikes
Return by shipping
📦 Ship your bike to the following address:
LOEWI
📍 110 rue Ambroise Croizat, 93200 Saint-Denis, France
✅ Important: Clearly indicate the return number on the package:
BTG + your order number
Return in person
🏢 You can also drop off your bike directly at the same address:
LOEWI, 110 rue Ambroise Croizat, 93200 Saint-Denis
Make sure to mention your return number.
🛴 For scooters
Return by shipping
📦 Ship your scooter to the following address:
SAV FIXWHEEL
📍 24 avenue de l’Épi d’Or, Bâtiment 10, 94800 Villejuif, France
✅ Important: Clearly indicate your return number on the package:
BTG + your order number
Return in person
🏢 You can also drop off your scooter at the same address:
SAV FIXWHEEL, 24 avenue de l’Épi d’Or, Bâtiment 10, 94800 Villejuif
Make sure to mention your return number.
🚲 For Decathlon mechanical bikes
📩 Contact our support team by sending an email to support@beetogreen.com, specifying the Decathlon store where you would like to return the bike.
🚲 For other mechanical bikes
📩 Send an email to support@beetogreen.com, and our team will provide you with the return procedure.
💡 Need assistance? Our team is available to guide you through every step of the return process! 🚴♂️