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How does my Betterway card work?

Your Betterway card is the payment card for your Sustainable Mobility Package (Forfait Mobilité Durable, or FMD). It lets you pay for all or part of a purchase or rental on BeeToGreen, just like a regular bank card. Here are the essentials, along with links to each use case.

What is the Betterway card?

Betterway is one of our Sustainable Mobility Package partners. Your employer funds your package, and Betterway provides you with a payment card dedicated to your mobility expenses. On BeeToGreen, it works like a bank card: you enter the card numbers at checkout.

Good to know: Betterway and BeeToGreen are two independent services. BeeToGreen cannot see the details of your package. Your balance, your cap and the top-up of your package are all managed by Betterway. For more information about Betterway, click here.

What would you like to do?

  • How do I pay for a purchase with my Betterway card?
  • How do I pay for a long-term rental (location longue durée, or LLD) with my Betterway card?
  • How do I check the amount available on my mobility credit (crédit mobilité)?
  • What should I do if I used the wrong payment method?
  • How do I get a refund for an order?
  • I'm leaving my company — what should I do?

Who to contact, depending on your need

  • Balance, cap, package or card (amount, blocking, top-up): Betterway, at support@betterway.fr.
  • Order, delivery or product: BeeToGreen, via our contact form