🛡️ Claim Declaration: Theft or Damage of Your Bike/Scooter
In case of theft or damage, follow these steps to file your claim depending on your insurance provider.
If your bike or scooter is insured with Cylantro, you can file a claim by clicking on the button below.
🔹 Cylantro Insurance Coverage:
âś” Theft
- Deductible: 10% of the bike’s original price (minimum €50).
- ⚠️ Coverage conditions:
- The vehicle must be locked to a fixed point.
- A high-quality lock is required for the claim to be accepted.
âś” Damage / Breakdown
- Deductible: 10% of the repair cost (minimum €35).
- ⚠️ If the vehicle is irreparable:
- A professional assessment stating that the vehicle cannot be repaired is required.