🛡️ Claim Declaration: Theft or Damage of Your Bike/Scooter
In case of theft or damage, follow these steps to file your claim depending on your insurance provider.
📌 For Long-Term Rentals (LLD) – Cylantro Insurance
If your bike or scooter is insured with Cylantro, you can file a claim by clicking on the button below.
🔹 Cylantro Insurance Coverage:
✔ Theft
- Deductible: 10% of the bike’s original price (minimum €50).
- ⚠️ Coverage conditions:
- The vehicle must be locked to a fixed point.
- A high-quality lock is required for the claim to be accepted.
✔ Damage / Breakdown
- Deductible: 10% of the repair cost (minimum €35).
- ⚠️ If the vehicle is irreparable:
- A professional assessment stating that the vehicle cannot be repaired is required.
📌 For Purchases – Qover Insurance
If you subscribed to Qover insurance when purchasing your bike, you can file a claim by clicking HERE.
🔹 Qover Insurance Coverage:
✔ Theft
- Deductible: 10% of the bike’s original price (minimum €50).
- ⚠️ Coverage conditions:
- The bike must be locked to a fixed point.
- A high-quality lock is required for the claim to be accepted.
✔ Damage / Breakdown
- Deductible: 10% of the repair cost (minimum €50).
- ⚠️ If the bike is irreparable:
- A professional assessment stating that the bike cannot be repaired is required.
💡 Need Help?
If you have questions about your claim or insurance policy, feel free to contact our team at hello@beetogreen.com! 🚲✨