Specifics of Decathlon Orders
All orders placed on BeeToGreen via Decathlon have a specific tracking process.
🚲 1) For Purchases
✔ Already have a Decathlon account? Your order will be automatically linked to it.
✔ Don’t have a Decathlon account yet? You need to create an account before ordering on BeeToGreen.
👉 Access your Decathlon account in the "My Purchases" section to track your delivery in real time.
🚨 IMPORTANT:
To ensure proper tracking, please make sure your phone number and delivery address are correctly entered in your Decathlon account details.
⚠️ Your order is not appearing in your Decathlon account?
Contact us immediately at support@beetogreen.com, and we will resolve the issue as soon as possible!
🔄 2) For Rentals
💡 Rental bikes remain the property of BeeToGreen, which is why you won’t be able to track the delivery through your Decathlon account.
💡 Need confirmation or more precise tracking?
Contact our support team at support@beetogreen.com, and we’ll assist you promptly! 🚲✨