--- title: 📅 What is a BeeToGreen Expert Appointment? description: Our BeeToGreen Experts are here to support and guide you throughout your mobility journey. --- [Skip to content](https://faq.beetogreen.com/en/what-is-a-beetogreen-expert-appointment#main-content) - [English](https://faq.beetogreen.com/en/what-is-a-beetogreen-expert-appointment) - [Français](https://faq.beetogreen.com/fr/en-quoi-consiste-un-rendez-vous-avec-un-expert-beetogreen) English Show submenu for translations [Contact us](https://faq.beetogreen.com/en/kb-tickets/new) ![BtoG logo seul vert-2.png\]](https://faq.beetogreen.com/hs-fs/hubfs/BtoG%20logo%20seul%20vert-2.png?height=40&name=BtoG%20logo%20seul%20vert-2.png) Open main navigation Close main navigation - - [English](https://faq.beetogreen.com/en/what-is-a-beetogreen-expert-appointment) - [Français](https://faq.beetogreen.com/fr/en-quoi-consiste-un-rendez-vous-avec-un-expert-beetogreen) English Show submenu for translations - [Contact us](https://faq.beetogreen.com/en/kb-tickets/new) - Back to beetogreen.com Back to beetogreen.com 📢 All your questions, all our answers🔍 - There are no suggestions because the search field is empty. 1. [Help Center](https://faq.beetogreen.com/en) 2. [How the BeeToGreen platform works](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works) 3. [Our experts](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#our-experts) # 📅 What is a BeeToGreen Expert Appointment? ## Our BeeToGreen Experts are here to support and guide you throughout your mobility journey. Booking an appointment with them allows you to: ✔ **Schedule an in-store test ride** to try out your desired bike or scooter. ✔ **Explore our catalog and current promotions** to find the best deal. ✔ **Understand available financial assistance** from your employer or regional subsidies. --- ### 📌 **How to Book an Appointment with a BeeToGreen Expert?** 1️⃣ **Log in to BeeToGreen**. 2️⃣ Click on the **phone icon** at the top of our homepage. 3️⃣ Select 'Talk to an expert', pick a time slot that works for you and confirm your appointment. --- ### 🛠️ **Why Book an Appointment with an Expert?** Our **BeeToGreen Experts** are here to help you make the best choices based on your needs. 🔹 **Financial Guidance**: They explain how to use your **employer’s contribution** and any available **public subsidies**. 🔹 **Product Advice**: They help you choose the **best bike or scooter** for your lifestyle. 🔹 **Direct Connection with Partner Stores**: They simplify your experience, whether it’s **scheduling a test ride**, **handling after-sales service**, or providing tailored recommendations. 📞 **A personalized service to help you transition smoothly to sustainable mobility!** - [Discover BeeToGreen](https://faq.beetogreen.com/en/discover-beetogreen) - [Choosing the Right Product](https://faq.beetogreen.com/en/choosing-the-right-product) - [How the BeeToGreen platform works](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#main-content) - [My profile and my orders](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#my-profile-and-my-orders) - [Payment methods](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#payment-methods) - [Our experts](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#our-experts) - [Our catalog](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#our-catalog) - [Delivery & After-Sales Service](https://faq.beetogreen.com/en/delivery-after-sales-service) - [Sustainable Mobility Package & Mobility Cards](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#main-content) - [Betterway](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#betterway) - [Arval Mobility Pass](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#arval-mobility-pass) - [Worklife](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#worklife) - [Swile](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#swile) - [Employer's Refunds & Public Subsidies](https://faq.beetogreen.com/en/employers-refunds-public-subsidies) - [Maintenance & Insurance](https://faq.beetogreen.com/en/maintenance-insurance#main-content) - [Maintenance of my bike/scooter](https://faq.beetogreen.com/en/maintenance-insurance#maintenance-of-my-bike-scooter) - [How does the insurance work ?](https://faq.beetogreen.com/en/maintenance-insurance#how-does-the-insurance-work) - [Our Partners](https://faq.beetogreen.com/en/our-partners) - [Leasing terms](https://faq.beetogreen.com/en/leasing-terms#main-content) - [Terms of contract](https://faq.beetogreen.com/en/leasing-terms#terms-of-contract) - [Long-term rental financing](https://faq.beetogreen.com/en/leasing-terms#long-term-rental-financing) - [Contract start](https://faq.beetogreen.com/en/leasing-terms#contract-start) - [End of the contract](https://faq.beetogreen.com/en/leasing-terms#end-of-the-contract) - [Payment terms](https://faq.beetogreen.com/en/leasing-terms#payment-terms) - [No-obligation rental](https://faq.beetogreen.com/en/leasing-terms#no-obligation-rental) - [Specific aspects related to the partnership with Decathlon](https://faq.beetogreen.com/en/specific-aspects-related-to-the-partnership-with-decathlon) [![Chill listening crop-3](https://faq.beetogreen.com/hs-fs/hubfs/BtoG%20Vert%20fond%20transparent.png?width=137&height=24&name=BtoG%20Vert%20fond%20transparent.png "Chill listening crop-3")](https://www.beetogreen.com) To contact our bike experts : hello@beetogreen.com and the after sales team : support@beetogreen.com Copyright © 2026, BeeToGreen SAS