---
title: The warranties that apply to your bike
description: The warranties that apply to your bike
---

[Skip to content](https://faq.beetogreen.com/en/les-garanties-applicables-à-votre-véhicule#main-content)

- [English](https://faq.beetogreen.com/en/les-garanties-applicables-%C3%A0-votre-v%C3%A9hicule)
- [Français](https://faq.beetogreen.com/fr/les-garanties-applicables-à-votre-véhicule)

English

Show submenu for translations

[Contact us](https://faq.beetogreen.com/en/kb-tickets/new)

![BtoG logo seul vert-2.png\]](https://faq.beetogreen.com/hs-fs/hubfs/BtoG%20logo%20seul%20vert-2.png?height=40&name=BtoG%20logo%20seul%20vert-2.png)

Open main navigation

Close main navigation

- - [English](https://faq.beetogreen.com/en/les-garanties-applicables-%C3%A0-votre-v%C3%A9hicule)
    - [Français](https://faq.beetogreen.com/fr/les-garanties-applicables-à-votre-véhicule)

  English
  
  Show submenu for translations
- [Contact us](https://faq.beetogreen.com/en/kb-tickets/new)
- Back to beetogreen.com

 Back to beetogreen.com

 📢 All your questions, all our answers🔍

- There are no suggestions because the search field is empty.

1. [Help Center](https://faq.beetogreen.com/en)
2. [Delivery & After-Sales Service](https://faq.beetogreen.com/en/delivery-after-sales-service)

# The warranties that apply to your bike

## Your bike is covered by several warranties:

1. the legal warranty of conformity, valid for 2 years from delivery,
2. the legal warranty against hidden defects, valid for 2 years from the discovery of the defect,
3. the liability regime for defective products,
4. where applicable, the manufacturer's own commercial warranties.

BeeToGreen is your single point of contact for any request related to these warranties. The technical and logistics handling (repair, replacement) is carried out by the manufacturer on our behalf. When your request is covered by a warranty, the repair or replacement is free of charge for you.

- [Discover BeeToGreen](https://faq.beetogreen.com/en/discover-beetogreen)
- [Choosing the Right Product](https://faq.beetogreen.com/en/choosing-the-right-product)
- [How the BeeToGreen platform works](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#main-content)

    - [My profile and my orders](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#my-profile-and-my-orders)
    - [Payment methods](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#payment-methods)
    - [Our experts](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#our-experts)
    - [Our catalog](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#our-catalog)
- [Delivery & After-Sales Service](https://faq.beetogreen.com/en/delivery-after-sales-service)
- [Sustainable Mobility Package & Mobility Cards](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#main-content)

    - [Betterway](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#betterway)
    - [Arval Mobility Pass](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#arval-mobility-pass)
    - [Worklife](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#worklife)
    - [Swile](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#swile)
- [Employer's Refunds & Public Subsidies](https://faq.beetogreen.com/en/employers-refunds-public-subsidies)
- [Maintenance & Insurance](https://faq.beetogreen.com/en/maintenance-insurance#main-content)

    - [Maintenance of my bike/scooter](https://faq.beetogreen.com/en/maintenance-insurance#maintenance-of-my-bike-scooter)
    - [How does the insurance work ?](https://faq.beetogreen.com/en/maintenance-insurance#how-does-the-insurance-work)
- [Our Partners](https://faq.beetogreen.com/en/our-partners)
- [Leasing terms](https://faq.beetogreen.com/en/leasing-terms#main-content)

    - [Terms of contract](https://faq.beetogreen.com/en/leasing-terms#terms-of-contract)
    - [Long-term rental financing](https://faq.beetogreen.com/en/leasing-terms#long-term-rental-financing)
    - [Contract start](https://faq.beetogreen.com/en/leasing-terms#contract-start)
    - [End of the contract](https://faq.beetogreen.com/en/leasing-terms#end-of-the-contract)
    - [Payment terms](https://faq.beetogreen.com/en/leasing-terms#payment-terms)
    - [No-obligation rental](https://faq.beetogreen.com/en/leasing-terms#no-obligation-rental)
- [Specific aspects related to the partnership with Decathlon](https://faq.beetogreen.com/en/specific-aspects-related-to-the-partnership-with-decathlon)

[![Chill listening crop-3](https://faq.beetogreen.com/hs-fs/hubfs/BtoG%20Vert%20fond%20transparent.png?width=137&height=24&name=BtoG%20Vert%20fond%20transparent.png "Chill listening crop-3")](https://www.beetogreen.com)

To contact our bike experts : hello@beetogreen.com and the after sales team : support@beetogreen.com

Copyright © 2026, BeeToGreen SAS