Do I have a withdrawal period in my contract?
Yes, you have a 14-day legal withdrawal period starting from the date you receive your product.
Withdrawal policy conditions
📌 Who is eligible?
- This withdrawal period applies to contracts signed remotely, via telephone solicitation, or outside of a physical establishment.
- You do not need to provide a reason, and there are no additional charges apart from the return shipping costs.
📌 When does the period start?
- The 14-day period begins from the date of delivery of your bike.
📌 Who covers the return shipping costs?
- Return shipping costs are the customer’s responsibility.
How to request a withdrawal?
If you wish to cancel your rental or purchase commitment, please contact us as soon as possible at:
📩 support@beetogreen.com
💡 BeeToGreen is here to simplify the process and support you every step of the way! 🚴♂️