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Do I have a withdrawal period in my contract?

Yes, you have a 14-day legal withdrawal period starting from the date you receive your product.

Withdrawal policy conditions

📌 Who is eligible?

  • This withdrawal period applies to contracts signed remotely, via telephone solicitation, or outside of a physical establishment.
  • You do not need to provide a reason, and there are no additional charges apart from the return shipping costs.

📌 When does the period start?

  • The 14-day period begins from the date of delivery of your bike.

📌 Who covers the return shipping costs?

  • Return shipping costs are the customer’s responsibility.

How to request a withdrawal?

If you wish to cancel your rental or purchase commitment, please contact us as soon as possible at:
📩 support@beetogreen.com

💡 BeeToGreen is here to simplify the process and support you every step of the way! 🚴‍♂️