![BtoG logo seul vert-2.png]](https://faq.beetogreen.com/hs-fs/hubfs/BtoG%20logo%20seul%20vert-2.png?height=40&name=BtoG%20logo%20seul%20vert-2.png){kind=small}
Can I pause my contract? (e.g., during my vacation)
No, BeeToGreen rental contracts do not allow temporary suspension of payments, even for extended absences like vacations.
Why can’t the contract be paused?
🔹 Ongoing subscription model: The rental agreement functions like a subscription, with no option for temporary suspension.
🔹 Loss of insurance coverage: A suspension would cancel your insurance, leaving your bike unprotected in case of theft or damage.
An exceptional situation? Reach out to us!
📩 We understand that special circumstances may arise. If you have any concerns or special requests, contact us at support@beetogreen.com, and we’ll explore possible solutions. 🚴♂️