--- title: Is it possible to pause my rental agreement? description: No, BeeToGreen rental contracts do not allow temporary suspension of payments, even for extended absences like vacations. --- [Skip to content](https://faq.beetogreen.com/en/is-it-possible-to-suspend-my-contract-e.g.-during-my-holidays#main-content) - [English](https://faq.beetogreen.com/en/is-it-possible-to-suspend-my-contract-e.g.-during-my-holidays) - [Français](https://faq.beetogreen.com/fr/est-il-possible-de-suspendre-mon-contrat-exemple-pendant-mes-vacances) English Show submenu for translations [Contact us](https://faq.beetogreen.com/en/kb-tickets/new) ![BtoG logo seul vert-2.png\]](https://faq.beetogreen.com/hs-fs/hubfs/BtoG%20logo%20seul%20vert-2.png?height=40&name=BtoG%20logo%20seul%20vert-2.png) Open main navigation Close main navigation - - [English](https://faq.beetogreen.com/en/is-it-possible-to-suspend-my-contract-e.g.-during-my-holidays) - [Français](https://faq.beetogreen.com/fr/est-il-possible-de-suspendre-mon-contrat-exemple-pendant-mes-vacances) English Show submenu for translations - [Contact us](https://faq.beetogreen.com/en/kb-tickets/new) - Back to beetogreen.com Back to beetogreen.com 📢 All your questions, all our answers🔍 - There are no suggestions because the search field is empty. 1. [Help Center](https://faq.beetogreen.com/en) 2. [Leasing terms](https://faq.beetogreen.com/en/leasing-terms) 3. [Terms of contract](https://faq.beetogreen.com/en/leasing-terms#terms-of-contract) # Is it possible to pause my rental agreement? ## Yes, in certain exceptional situations, your lease agreement can be temporarily put on hold. If you need to temporarily suspend your agreement (medical leave, extended absence, or any other exceptional situation), we can defer your payments for an agreed period of time and then automatically resume them on the agreed date. How does it work? - A controlled pause: the suspension is not automatic and does not apply to simple convenience reasons, such as holidays. It is reviewed on a case-by-case basis for exceptional situations upon presentation of supporting documents (maternity leave, paternity leave, long-term sick leave, etc.). - Effective from the next monthly payment: the pause starts from your next direct debit, not immediately. Any month already started remains fully due (no pro rata refund for the current month). - Deferred monthly payments: your monthly payments remain due; they are simply postponed over time. You still pay the same total number of monthly instalments. ⚠️ Please note regarding the manufacturer’s warranty: your vehicle warranty is 2 years for a new product and 1 year for a refurbished product. A long pause may push your use of the vehicle beyond the warranty period. An exceptional situation? Contact us! We understand that certain situations may require a specific solution. If you have any doubts or a particular constraint, contact us at support@beetogreen.com to explore the possible options. 🚴‍♂️ - [Discover BeeToGreen](https://faq.beetogreen.com/en/discover-beetogreen) - [Choosing the Right Product](https://faq.beetogreen.com/en/choosing-the-right-product) - [How the BeeToGreen platform works](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#main-content) - [My profile and my orders](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#my-profile-and-my-orders) - [Payment methods](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#payment-methods) - [Our experts](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#our-experts) - [Our catalog](https://faq.beetogreen.com/en/how-the-beetogreen-platform-works#our-catalog) - [Delivery & After-Sales Service](https://faq.beetogreen.com/en/delivery-after-sales-service) - [Sustainable Mobility Package & Mobility Cards](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#main-content) - [Betterway](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#betterway) - [Arval Mobility Pass](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#arval-mobility-pass) - [Worklife](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#worklife) - [Swile](https://faq.beetogreen.com/en/sustainable-mobility-package-mobility-cards#swile) - [Employer's Refunds & Public Subsidies](https://faq.beetogreen.com/en/employers-refunds-public-subsidies) - [Maintenance & Insurance](https://faq.beetogreen.com/en/maintenance-insurance#main-content) - [Maintenance of my bike/scooter](https://faq.beetogreen.com/en/maintenance-insurance#maintenance-of-my-bike-scooter) - [How does the insurance work ?](https://faq.beetogreen.com/en/maintenance-insurance#how-does-the-insurance-work) - [Our Partners](https://faq.beetogreen.com/en/our-partners) - [Leasing terms](https://faq.beetogreen.com/en/leasing-terms#main-content) - [Terms of contract](https://faq.beetogreen.com/en/leasing-terms#terms-of-contract) - [Long-term rental financing](https://faq.beetogreen.com/en/leasing-terms#long-term-rental-financing) - [Contract start](https://faq.beetogreen.com/en/leasing-terms#contract-start) - [End of the contract](https://faq.beetogreen.com/en/leasing-terms#end-of-the-contract) - [Payment terms](https://faq.beetogreen.com/en/leasing-terms#payment-terms) - [No-obligation rental](https://faq.beetogreen.com/en/leasing-terms#no-obligation-rental) - [Specific aspects related to the partnership with Decathlon](https://faq.beetogreen.com/en/specific-aspects-related-to-the-partnership-with-decathlon) [![Chill listening crop-3](https://faq.beetogreen.com/hs-fs/hubfs/BtoG%20Vert%20fond%20transparent.png?width=137&height=24&name=BtoG%20Vert%20fond%20transparent.png "Chill listening crop-3")](https://www.beetogreen.com) To contact our bike experts : hello@beetogreen.com and the after sales team : support@beetogreen.com Copyright © 2026, BeeToGreen SAS